At the QCFE we constantly use the term “Help” in both the common description and day-to-day operations of the QCFE. We use the term not only to refer to the calls, texts and emails we receive (“Help Requests”), but also as the simplest summary of the services we offer. We are, as our motto says: “Here to Help”.
But what does this help consist of and how does it actually work?
I usually say: “I am going to connect you with a certified therapist who specializes in and has a lot of experience helping people affected by problem gambling, and their training, experience and sincerity are great assets in dealing with this issue. The therapist you work with to help you better understand problem gambling, discover and define personal goals, and learn techniques that will help you move toward wellness.
The therapist will also help you connect to recovery support groups such as Gambler’s Anonymous or Gam-Anon, where you can meet other individuals who have experienced the same problem—and managed to overcome it and improve their lives. The therapist and support groups will also help you deal with the circumstances created by problem gambling. You don’t have to keep going, but you may want to once you find out how comforting and helpful it is to have someone to talk to.
In fact, if you are a person who has trouble expressing themselves you may find very talkative during the session because having a non-judgmental someone who you can speak with in complete honesty is a not only beneficial for the mind, it is often surprisingly pleasurable. In short:
It really is nice to have someone you can really talk to.”
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